Getting Constrained

Sooner or later on the journey to making things happen, we get constrained. This is the moment when we lack the time, capability, opportunity, or any other mission-critical factor for…

Automation, productivity, and wages

In an article called Delayed expectations: Automation, productivity and wages for Barclays’ Our Insights, Managing Director and Head of Macro Research Ajay Rajadhyaksha and Director and Head of FX and EM Macro…

Culture = Context

We are creatures of context. As humans, we function best when we have a clear understanding of our surroundings and receive non-ambiguous feedback from our environment as we go along….

Everything-as-a-Service

If you promise something to your customers—a product, a service, a solution—deliver it. With as few barriers to value as possible. This is the new paradigm of customer experience in…

The Five Levels of Knowledge

Knowledge comes in five levels: Story Theory Know-how Mastery Wisdom You achieve each level at a different stage in life. Your level is an outcome of the time spent, intensity…

The 90,000-Hour Challenge

You will spend, give or take, 90,000 hours working in a lifetime. This is about 1/3 of your life. Look at your professional life this way and you suddenly start…